Contact us
We’re here to help.
Questions about your account, a payment, a withdrawal or the weekly draw? Send us a message and we will get back to you.
Support hours
Monday – Saturday, 09:30 AM to 06:30 PM IST
Messages sent outside these hours are answered the next working day
Registered office
ROOTS COSMO PRIVATE LIMITED
No. 11, Bharathi Street, Dhandeeswaram Nagar, Velacheri, Chennai – 600042, Tamil Nadu, India
No. 11, Bharathi Street, Dhandeeswaram Nagar, Velacheri, Chennai – 600042, Tamil Nadu, India
Grievance Officer
Choose “Complaint / grievance” in the form or write to rootscosmo@yahoo.com.
We acknowledge complaints within 48 hours and aim to resolve them within one month.